Legal
Privacy Policy
Last updated: 24 August 2026
This policy explains how Pen Collection Nig. LTD. handles information provided through this online catalogue, contact form and WhatsApp-assisted checkout.
Information we collect
- Contact details and messages you submit.
- Product selections kept in your browser cart. They are not submitted to Pen Collection by this website; you choose whether to send the prepared order through WhatsApp.
- Essential local browser storage for your cart and display or consent preferences on the same device.
- If you choose “Remember preferences” and Do Not Track is not enabled, anonymous aggregate session counters such as page views and cart actions are stored only in your browser. They contain no identity, product names, searches or order details and are never transmitted by this site.
- Routine technical records produced by our hosting and security providers.
How we use information
We use it to answer enquiries, process and support orders, maintain security, meet legal obligations and improve the service. We do not sell personal information.
Storage and providers
The customer cart and display choices may be stored in your browser. The checkout does not request or store your name, address, phone number or payment details. When you choose to continue, the prepared product and price information is included in a WhatsApp link and is handled by WhatsApp under its own terms and privacy practices. Contact-form submissions may be processed by our hosting, database and email providers as required to deliver the service.
Your rights
You may request access, correction or deletion where applicable under Nigerian data protection law by emailing jacket.md@gmail.com.
Changes
We may update this policy as the service changes. The date above identifies the current version.